Brandcast Subdomains vs. Custom Domains

Every site you create on Brandcast can immediately be published to a Brandcast subdomain. But if you want your site to appear at a custom domain (for example, there are a few additional steps you'll have to take:

  1. Register the custom domain, if you don't already own it
  2. Update the A record on your domain registrar
  3. Update your Website Settings in Brandcast

Sites that do not have a custom domain will also not appear in search results (Google, Bing, etc). We intentionally prevent site indexing to prevent duplicate content issues.

Custom domains are limited to paid editions of Brandcast.

Publish to a Custom Domain

To use a custom domain you'll need to update your site settings in the Brandcast application, and also update one record with your domain registar. 

You'll need to either already own a domain, or purchase a custom domain from a domain registrar (i.e. Namecheap or GoDaddy), before following these directions.

Different registrars require different amounts of time to transfer a custom domain. Please see the documentation of the service you use to register your domain name for more information.

Update the Site's Record on Your Domain Registrar

Now at your domain registar (e.g., GoDaddy, NameCheap), update your site's A record to point to

Some domain providers may require you to enter DNS values for both "" as well as "".  If this is the case, please create:

  • "A Record" pointing to as described above
  • "www." CNAME which points to "".

For guidance about how to update your A Record with a Godaddy domain, refer to this article.

For guidance about how to update your A Record with a Namecheap domain, refer to this article.

Update Your Site Settings in Brandcast

First open the "Website Settings" dialog. With the "General" tab selected, you'll see a field for "Custom Domain Name".

Type the name of your custom domain into this field and click "Submit".

Publishing Your Site

Once your custom domain is defined and your domain registrar is updated, you can publish your site at any time using the "Publish" button at the right side of the top toolbar:

You can also publish from the "Publishing" tab of the Website Settings dialog:

It may take a moment or two to complete the publishing process, depending on the size of your site. Once the process is complete, you can view the live site by clicking the "arrow" button. It typically also takes some time for DNS updates to propagate, so you may not see your site appear on the domain right away.

Editing Your Domain

The subdomain or custom domain can be edited at any time from the "Website Settings" dialog (under the "Studio" menu.)

Note that if you want to make this change after the website has already been published, you must first unpublish the website, then re-publish it in order for the change to take effect.

Did this answer your question?